OPEN ACCOUNT: 1% cash, net 15 days extended to all firms that have established credit with Pacific Store Planning. Other orders will be shipped either C.O.D. or cash in advance.

SHIPMENTS: All shipments will be made F.O.B. Honolulu our warehouse, unless otherwise advised. If we are unable to ship your order complete, it may be necessary to backorder a portion in order to supply good service. We cannot be responsible for extra transportation charges, unless specifically instructed by you.

DELIVERIES: Orders $100.00 and above will be delivered free of charge. Orders below this amount will be assessed a $10.00 handling fee.

RETURN GOODS POLICY:
(1) Merchandise will not be accepted for return for credit after 30 days.
(2) Special order items will not be accepted for return, unless defective.
(3) Merchandise returned will require a “Return Authorization Number” and will be subject to a 20% restocking charge, unless it was our error. Return Authorization Numbers will be issued by our Accounting Department.
(4) Adjustments will be contingent upon Pacific Store Fixture’s examination of product disclosing that a defect exists which was a result of improper manufacturing.
(5) Returns are to be made only as, and if authorized by Pacific Store Planning in writing and in accordance with instructions contained in the Return Authorization. Packing and labor costs in connection with the return of products are the responsibility of the customer, unless otherwise authorized.
(6) Adjustments will be effected by replacement, repair or credit for all or an equitable portion of the customer’s purchase price of the defective product. Pacific Store Fixtures reserves the right to select the method of adjustment and to make reasonable usage charges for installed goods. In no event shall Pacific Store Fixtures be liable for cost involved in site preparation or product installation or removal.

TITLE: Shall pass to the buyer upon delivery of merchandise to either common carrier or receipt of goods when delivered by our truck.

CLAIMS: A claim for damaged goods received must be filed with the carrier upon receipt. Note damage in writing on freight bill. Claims for shortages must be made within 10 days after receipt of goods. Consignee must handle all claims.